I don't have an experience of a big conflict, since I am a "teddybear". :(
so I can only write about general things with small examples.
As I read and though about how to solve a conflict, this seemed to be like NEGOTIATION skills.
I mean, in a conflict, there are (at least) two opinions that do not (seem to ) match.
then we need to stop clinging to one side, thinking objectively "what's my interest?"
otherwise the consequence is likely to be "win-lose", that is, somebody need to be a sacrifice of a certain group.
by the way, as I read the part "avoid needless power struggles," I wondered, "Are there any needed power struggles?"
when we have power struggles, we are often emotional.
because I believe so, if a conflict seemed to be about to occur, I "[give] him time to come to hsi senses" as the author says.
(I don't get violent when I'm emotional, but just get silent)
I was often a teddybear, so I haven't experienced big conflicts, but I believe that the first action I always took was right: to understand.
As I've written to the previous blog, nothing starts before understanding if we're doing something with people.
hmmmmm I don't have much write about conflict><
Glad to hear your idea. I also confused by the word "conflict." I usually regard it as a chance to improve our activity. I interpret needed power struggles as discussion and needless power struggles as a quarrel.
ReplyDeleteThank you for sharing your ideas with us! I really like your thoughts especially "nothing starts before understanding if we're doing something with people." Although it needs a lot of energy to try to understand people in different position, (I think )it is also wonderful opportunity to build better relationship with them!
ReplyDeleteYoshika